FAQs
“LOGISS specializes in a wide range of mobile and electronic accessories, including smartwatches, phone cases, chargers, and more, catering to diverse styles and preferences.”
“You can browse our collection by category, style, or trend. We also provide detailed product descriptions and images to help you make the best choice.”
“We accept various payment methods including credit/debit cards, PayPal, and other digital wallets for your convenience.”
“As a wholesaler, we handle orders and payments on a case-by-case basis. Interested buyers can click on ‘Get a Quote’ for any product on our website. Our team will respond promptly to discuss order details, pricing, and payment options tailored to your specific needs.”
“Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.”
“We offer a 30-day return policy for items in their original condition. Please visit our Returns page for more details on how to process a return.”
“Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination.”
“For any inquiries, you can contact our customer service team via email, phone, or our website’s contact form.”
“First-time buyers can enjoy a special discount on their first purchase. Please subscribe to our newsletter to receive the discount code.”
“If you receive a damaged product, please contact our customer service immediately for assistance with a replacement or refund.”
“Orders can be changed or canceled within a certain timeframe after placing them. Please refer to our Order Modification Policy for more details.”
“Our bulk pricing varies depending on the product and quantity ordered. We offer tiered pricing, meaning the more you order, the lower the price per unit. Please contact us for detailed pricing information specific to your needs.”
“To place a wholesale order, simply select the products you’re interested in and click on ‘Get a Quote’. Fill in the required details, and our team will get back to you promptly with a personalized quote and further instructions.”
The lead time for bulk orders depends on the product type and order size. Generally, we aim to dispatch orders within same day if in-stock. For pre-orders the normal time of delivery would 20-30 business days. For more specific time estimates, please contact us with your order details.
“Yes, we have a minimum order quantity which varies depending on the product. This information can be found in the ‘Wholesale Information’ section on each product page.”
“Absolutely! We understand the importance of product quality assurance. You can request samples of our products before committing to a bulk order. Please contact us for more details.”
“Yes, we do offer customizations and private label options for many of our products. Please reach out to us with your requirements, and we’ll work with you to meet your specific needs.”